Unified communications (UC) is the integration of real-time communication services such as voice, video conferencing, data sharing, instant messaging, email integration, and IP telephony. UC is generally a set of products that provides a consistent unified user interface and user experience across multiple devices and media sources.
Unified communications addresses today’s business complexities and is a powerful solution that connects co-workers, vendors, business partners, and customers with the information and expertise they need in real-time. Additionally, UC enables comprehensive and effective collaboration by providing a platform where users can share and access information from virtually anywhere, allowing users to be more productive.
Walker and Associates maintains strong partnerships with leading manufacturer partners that specialize in delivering unified communications solutions. Examples of UC products and solutions that Walker offers include:
Integrated Voice and Data
Simplifying IP convergence by providing a complete integrated voice and data solution on a single platform, as well as combining multiple functions that provides an affordable and cost-effective solution.
IP Phones and Phone Systems
Offering a full range of traditional and open standard IP-based phones and phone systems with features such as automatic call distribution, call assistant, call queuing, IVR, conferencing, and more.
Mobile convergence solutions enable seamless communication whether a user is working from the office, at home, or on the road.
Enabling users to access their messages anytime and anywhere, including voice, fax, and emails that can be retrieved from the desktop, on mobile phones, and by email.
Providing real-time video conferencing solutions that enhance the way businesses are able to communicate and collaborate.