Mitel is the business communication experts powering more than 2 billion connections every day, including over 33 million daily cloud connections. We help companies connect, collaborate and take care of their customers anywhere, anytime, over any device. With over 40 years of experience providing business communication solutions, more than 60 million users in 100 countries have entrusted us with their communication needs. It’s why we hold the #1 market share leader in Europe, the Middle East and Africa and why Garter has recognized us as a Leader in Unified Communications. And offering the best path to the cloud has made us the fastest-growing global cloud communication provider in the world.
The industry’s broadest portfolio of business phone systems, collaboration and contact center solutions allows us to support the communications needs of the smallest business to the largest enterprise—both in the cloud and on premise. Mitel products include applications and mobility options that optimize businesses and make companies more productive. Our innovative solutions help customers keep up with leading technology trends, like bring-your-own-device (BYOD), cloud-enablement and multi-channel communication. Businesses can even use our solutions to help attract and retain the best employees and customers. We design for the future, and our solutions create a foundation for today that’s both scalable and upgradable for tomorrow. Mitel is an innovative company but technology does not dictate our decisions. Mitel solutions are designed based on customer business objectives and challenges, and our history of innovation is reflected in our 1,800 patents and applications.
Mitel's single-stream software is the same whether you choose to deploy it in a private, public or hybrid cloud, meaning you can migrate at your own pace.
As workforce roles become more varied, and workers more widespread geographically, collaboration becomes more challenging than ever – and more important.
Contact Center Solutions
Whether you have a small contact center with a few customer service agents or a large, multisite center in need of multimedia capabilities, Mitel has the phone system that will help you help streamline business operations and boost customer satisfaction.
Mitel Mobility Solutions are a continuum of Mitel’s Freedom Architecture, leveraging the same single software stream to deliver a consistent user experience wherever business happens.
Businesses are more agile when employees can find the right people with the right information at the right time.
Unified Messaging solutions simplify message retrieval for employees, allowing them to be more productive and responsive.
Mitel provides virtualized unified communications and collaboration (UCC) solutions for the data center and the desktop that drive cost savings, simplify IT management, and enhance security and business continuity.
Mitel's broad portfolio of solutions is designed to cover virtually every business communication need across any industry. Here's a look at how our solutions are applied in key industry sectors.